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Helkyd Author

Level 1

4 points

How to reset or rename the Apple ID configured to my IPOD when the email assigned no longer exists

Hi,

I have an IPOD that i used on the long time ago Company i worked. I have registered the IPOD with an email from the Company but for 8/10 years that the company is closed and i have never tried to activate the IPOD.

Now when trying to connect of course it is locked with an email account that i have no longer access and does not exist.

How can i prove that it was used by me and registered by the email Company also used by me. So i can reset the IPOD and use it ?

Rgrds,

Helkyd.

[Email Edited by Moderator]

Posted on Jun 5, 2022 3:07 AM

Top-ranking reply

bobjbkln

Level 6

9,943 points

Posted on Jun 5, 2022 8:05 PM

See if this will help. If not, there is not much you can do:

Additional Support - Activation Lock: https://al-support.apple.com/#/additional-support

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How to reset or rename the Apple ID configured to my IPOD when the email assigned no longer exists

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