software update
installing the updating of my ipad, it got stuck with a black screen saying to connect it to itunes. But even Itunes can't update and wants to restore it. What I do?
iPad Pro, iPadOS 13
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
installing the updating of my ipad, it got stuck with a black screen saying to connect it to itunes. But even Itunes can't update and wants to restore it. What I do?
iPad Pro, iPadOS 13
As described, the update process failed. If during boot an inconsistency or corruption is detected, you will see the restore screen.
You have no alternative other than to restore the iPad from your PC or Mac Computer. The full restore process will reinstall a fresh copy of the most recent version of iOS/iPadOS supported by the device. The restoration requires either a PC or Mac computer - to which you already have access.
At conclusion of the process, you can restore your data from either your iCloud or iTunes backup.
If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support
Restore your iPhone, iPad or iPod touch from a backup – Apple Support
As described, the update process failed. If during boot an inconsistency or corruption is detected, you will see the restore screen.
You have no alternative other than to restore the iPad from your PC or Mac Computer. The full restore process will reinstall a fresh copy of the most recent version of iOS/iPadOS supported by the device. The restoration requires either a PC or Mac computer - to which you already have access.
At conclusion of the process, you can restore your data from either your iCloud or iTunes backup.
If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support
Restore your iPhone, iPad or iPod touch from a backup – Apple Support
Hello donatella,
After restoring your device's system so it is working again you can restore it from a backup. Watch this video to see how:
https://www.youtube.com/watch?v=Jbp3gGTQygg
If you're still missing data this link may help regain it: About missing information after you restore your iPhone, iPad, or iPod touch with iCloud Backup - Apple Support
Connect your ipad into your computer
And click on Update
it was easy. iTunes cannot update it. I would like to avoid resetting the ipad. I would like to finish the update somehow
software update