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How do I stop mail from automatically opening unread mail. It is EXTREMELY bothersome.

Every time I go into Mail, rather than displaying my list of messages the app automatically opens my next unread email. Often I have just read an email, switch to a different app to look up some thing so I can reply, and return to mail, yet again it opens the next unread email.


I don’t want the emails to automatically be opened. How do I stop this “functionality?”

iPhone XR, iOS 14

Posted on Apr 1, 2021 4:58 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 2, 2021 12:02 PM

Hello Ncstater2,


It sounds like Mail keeps opening your last unread message.


You can try some isolation and troubleshooting steps. Here are some resources that can help:



  • If you have multiple email accounts, see if it's isolated to just one account.
    • Close the Mail app. Close an app on your iPhone or iPod touch
    • Navigate to Settings > Mail > Accounts.
    • Turn off Mail for every account but one.
    • Open the Mail app and see if it continues.
    • Do this for each account to see if it's a particular account doing this.



Hope this information helps.


Have a good day.

1 reply
Question marked as Top-ranking reply

Apr 2, 2021 12:02 PM in response to Ncstater2

Hello Ncstater2,


It sounds like Mail keeps opening your last unread message.


You can try some isolation and troubleshooting steps. Here are some resources that can help:



  • If you have multiple email accounts, see if it's isolated to just one account.
    • Close the Mail app. Close an app on your iPhone or iPod touch
    • Navigate to Settings > Mail > Accounts.
    • Turn off Mail for every account but one.
    • Open the Mail app and see if it continues.
    • Do this for each account to see if it's a particular account doing this.



Hope this information helps.


Have a good day.

How do I stop mail from automatically opening unread mail. It is EXTREMELY bothersome.

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