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kazi178 Author

Level 1

4 points

iPad screen issues

How can I fix this problem? I have never dropped the iPad. So is there a way to solve this? Lines are also appearing on the upper edge of the screen. Please help!

iPad mini 4, iPadOS 14

Posted on Apr 1, 2021 10:41 PM

Top-ranking reply

ProustGiulio

Level 10

208,914 points

Posted on Apr 2, 2021 12:17 AM

It looks like a screen glitch, but we, just users like you, cannot diagnose that kind of issue remotely.

Try a forced restart of your iPad:

On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).

If the issue persists, contact Apple Support, using this link:--> Get Support

Regards

Giulio

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