Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Locked iPhone

My daughter locked my old iPhone by incorrectly inputting the PIN. I tried connecting my iPhone to my MacBook Pro for iTunes, but I am unable to download any available version. I simply want to unlock the iPhone through whatever means. I would like to know my options. Thank you.

iPhone 7, iOS 12

Posted on Apr 1, 2021 11:20 PM

Reply
Question marked as Best reply

Posted on Apr 3, 2021 1:14 PM

Hi Rachgborja,


It sounds like your iPhone is disabled due to too many passcode attempts. The following page offers guidance on how to regain access to the device: If you forgot the passcode on your iPhone, or your iPhone is disabled


We hope this helps!

2 replies

Locked iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.