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Level 1

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Why does apple want me to turn off find my iPhone and remove device from my Apple ID before sending in for repairs

Why does Apple want me to turn off Find My IPhone and remove my device from my Apple ID before sending to be repaired

Posted on Apr 2, 2021 6:13 AM

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Level 10

731,639 points

Posted on Apr 2, 2021 6:51 AM

Because the particular employees who handle the repair may not be able or allowed to bypass the lock, and it may be necessary to replace the unit.

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