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User profile for user: detria160
detria160 Author
User level: Level 1
4 points

I just got a new apple iphone 11 and my hp laptop cannot connect to the hotspot. The pairing bubble flashes off and on a few times on my phone then goes away therefore not allowing my laptop to connect

My new iPhone 11 hotspot will not connect to my hp laptop. The pairing bubble flashes on and off a few times then completely goes away and the “cannot connect “ message comes up on my laptop. I am able to connect my laptop to the hotspots on all other iPhones in our household. What do I need to do?

iPhone 11, iOS 14

Posted on Apr 2, 2021 11:07 AM

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User profile for user: Kurtosis12
Kurtosis12
User level: Level 9
67,498 points

Posted on Apr 2, 2021 1:27 PM

We had this issue on our companies laptops a few years ago. Try updating the Windows WiFi drivers on your laptop, it worked for us. Coincidently, we were using HP laptops as well.

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I just got a new apple iphone 11 and my hp laptop cannot connect to the hotspot. The pairing bubble flashes off and on a few times on my phone then goes away therefore not allowing my laptop to connect

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