You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Stepdaughter moved out and left iphone that I bought, and refuses to remove her id from said phone. How can I remove it so I can give the phone to my daughter?

Stepdaughter moved out and left iphone that I bought, and refuses to remove her id from said phone. How can I remove it so I can give the phone to my daughter?

Posted on Apr 2, 2021 5:59 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 2, 2021 7:26 PM

you’ll need proof of ownership, like the receipt from buying the iPhone brand new yourself and to “Start an Activation Lock support request.”  from https://al-support.apple.com/#/kbase

1 reply

Stepdaughter moved out and left iphone that I bought, and refuses to remove her id from said phone. How can I remove it so I can give the phone to my daughter?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.