You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

when starting MacBook Pro won't start because detect a false low battery, the battery is in fact near full charge, I have to plug it to start.

When starting my MacBook Pro it won't start because detect a false low battery, the battery is in fact near full charge, I have to plug it to start.

MacBook Pro 15″, macOS 10.15

Posted on Apr 3, 2021 5:02 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 3, 2021 5:31 AM

sylviepaul wrote:

It is a MacBook Pro 15 inches 2019. The battery is full or nearly full ( 80% or more). To start it I have to close the lid and wait and reopen it or plug it in and then it opens



Intel Mac—


Try resetting the  SMC  https://support.apple.com/en-us/HT201295


5 replies

Apr 3, 2021 5:19 AM in response to sylviepaul

sylviepaul wrote:

When starting my MacBook Pro it won't start because detect a false low battery, the battery is in fact near full charge, I have to plug it to start.



You do not say what exact mac is this...(?)


If the battery in your 2016 or 2017 MacBook Pro won't charge past 1%—

The battery health status on these devices will also indicate "Service Recommended."

https://support.apple.com/en-us/HT212163





If this is a Intel Mac (does not apply to M1 SoC - equivalent Shut down, close the lid 30 secs+ , reboot as normal)

Try resetting the SMC https://support.apple.com/en-us/HT201295



when starting MacBook Pro won't start because detect a false low battery, the battery is in fact near full charge, I have to plug it to start.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.