Whenever I receive a messenger call and answer it the phone automatically switches from Bluetooth headphones to phone speaker/mic. When the call ends the Bluetooth headphones are still connected no problem. Very annoying! How can I make it so when I answer these messenger calls it stays connected to my Bluetooth headphones (Bose quiet comfort II)
iPhone 12 Pro Max, iOS 14
Hi there, TechnoCursed! Thanks for reaching out in Apple Support Communities.
It sounds like your iPhone speakers and the Bose Bluetooth headset are both working, but not connecting the way you expect them to. We can definitely help.
Go ahead and tap Settings > Accessibility > Touch > Call Audio Routing and we'll see if your settings need to be updated. From here, you can choose to have these calls answered through a Bluetooth headset or the iPhone speaker if they aren't automatically connected correctly.
Give that a try, and we'll see how it goes.
Take care!
Hi there, TechnoCursed! Thanks for reaching out in Apple Support Communities.
It sounds like your iPhone speakers and the Bose Bluetooth headset are both working, but not connecting the way you expect them to. We can definitely help.
Go ahead and tap Settings > Accessibility > Touch > Call Audio Routing and we'll see if your settings need to be updated. From here, you can choose to have these calls answered through a Bluetooth headset or the iPhone speaker if they aren't automatically connected correctly.
Give that a try, and we'll see how it goes.
Take care!
When I went in to that section automatic was checked — does it need to be set to Bluetooth? Thank you for clarification
TechnoCursed,
Let's give that a try and set it to Bluetooth. Afterward, test and see if there is any improvement.
Good luck!
Bluetooth headphones + Facebook messenger calls
