I’ve tried to install the drivers with the "Setup.exe" file many times but nothing’s working, I don’t have access to the Internet, the keyboard and the trackpad does not reply either. What should I do ?
MacBook Pro with Touch Bar
Did you get the setup.exe from Download and install Windows support software on your Mac - Apple Support?
What is the year/model of your Mac (do not post the serial number)?
What is the current macOS version?
If you reboot and hold Alt/Option, can you boot into macOS?
Microsoft's Catalog has https://www.catalog.update.microsoft.com/Search.aspx?q=PCI%5CVEN_14E4%26DEV_4464, which is slightly older - 101.10.152.4.
In the BC drivers package, you have 101.10.152.5. This is the correct driver.
<Name>Broadcom 802.11ac PCIE Network Adapter Driver
<InfName>bcmwdidhdpcie.inf</InfName>
<Class> Net</Class>
<ClassGUID> {4d36e972-e325-11ce-bfc1-08002be10318}</ClassGUID>
<CatalogFile> bcmpciedhd63.cat</CatalogFile>
<Provider>Broadcom</Provider>
<DriverVer>01/08/2020, 101.10.152.5</DriverVer>
<ServiceBinary>bcmpciedhd63.sys</ServiceBinary>
<HardwareID></HardwareID>
<isX64>yes</isX64>
</Name>
If you click on the Driver -> Update Driver, are you able to point to the following location? This package can be re-downloaded using BC Assistant -> Action -> Download, if necessary.
For MacBook Pro (13-inch, 2020, Two Thunderbolt 3 ports) - Technical Specifications, the model identifier is MacBookPro16,2.
In your Bootcamp drivers download files, there is a file called Bootcamp.xml. Can you check if it shows the same lines as
<ProductManufacturer>Apple Inc.</ProductManufacturer>
<ProductVersion>6.1.7931</ProductVersion>
Yes. Try running the .exe file. If you still see an issue, you may need to use 7Zip utility to extract the driver and use the Windows Update driver method, similar to what you did with the Network Controller.
You are missing quite a few drivers. Can you Identify your MacBook Pro model - Apple Support exactly?
Can you expand the Network Adapters section and check if there is an Ethernet driver? If you have one, you can use a wired connection to run Windows Update.
I downloaded it by clicking on Download Windows Support Software from the Action button in the menu bar
I have a 13’ MacBookPro from the end of 2020 with an Intel i7 using the latest version of MacOS (Big Sur 11.2.3)
When I’m starting the computer, I’m able to choose whether I want to start with MacOS or with Windows
I didn't see any error. I can execute the file and it seems that everything is being installed normally. Then, it asks me to restart my Mac and after doing so, nothing's working (no Internet, no keyboard, no trackpad,...)
The version that it shows seems to be .7931 as well. Can you create a Windows System Restore point (https://support.microsoft.com/en-us/windows/create-a-system-restore-point-77e02e2a-3298-c869-9974-ef5658ea3be9) and then run Windows Update and check if the number of Other Devices is lower?
AlistairFR wrote:
It has worked. I do have access to Internet now ! Thanks a lot !
Excellent!
What should I do now to have me keyboard, trackpad and camera work ?
Take a look at the following drivers, and try to install them one by one.
What is the error you see when you run setup.exe from the Bootcamp folder?
In Windows Device Manager, do you see any Unknown or Other devices?
Yes, I have plenty of others devices
Can you post a screen shot of the Unknown and Other devices? These should have a yellow triangle and an exclamation mark.
Here it is
Windows drivers Bootcamp