wireless charger

Hi karenwendy,

Thanks for using Apple Support Communities. We understand you're experiencing an issue with charging your iPhone wirelessly. We certainly understand how important it is to be able to charge your device, and we're happy to help.

We recommend checking out the link below as it goes over how to charge your iPhone wirelessly, and some helpful tips as well. One specific tip we would like to point out is to remove and case or cover on your device and test if the charging continues without that.

How to wirelessly charge your iPhone

If this continues without a case, and you're able to test with a different charger let us know if the issue persists with another charger or not. We'll go from there.

Thank you.

Hi karenwendy,

Thanks for testing that out. If you purchased the charger that is not longer working from Apple and it's still within warranty, you can reach out for further support and service options here: Contact Apple Support

Thanks