Intercom

My wife’s iPhone won’t allow me the option to change her Intercom settings from NEVER to anything else. I want her phone to receive intercom messages.


I can easily change this setting on any other device in the house. So why can’t I change it on this device? Is it because my iPhone and hers share the same AppleID?

iPhone 8 Plus

Posted on Apr 4, 2021 10:26 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 5, 2021 4:34 PM

Hello KHonnoll,


Thanks for visiting Apple Support Communities. We understand that you're not able to change your wife's Intercom setting from "Never". Let's make sure some settings are turned on:


  • Settings > Privacy > Location Services
  • Settings > Privacy > Location Services > Home
  • Settings > Privacy > Location Services > System Services > HomeKit


If any of those are turned off you'll be unable to change that setting. More information about the Intercom feature can be found here: Use HomePod as an intercom


Thanks again, and take care.

1 reply
Question marked as Top-ranking reply

Apr 5, 2021 4:34 PM in response to KHonnoll

Hello KHonnoll,


Thanks for visiting Apple Support Communities. We understand that you're not able to change your wife's Intercom setting from "Never". Let's make sure some settings are turned on:


  • Settings > Privacy > Location Services
  • Settings > Privacy > Location Services > Home
  • Settings > Privacy > Location Services > System Services > HomeKit


If any of those are turned off you'll be unable to change that setting. More information about the Intercom feature can be found here: Use HomePod as an intercom


Thanks again, and take care.

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Intercom

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