Apple mail (mac os) is suddenly flagging email as junk. I have junk mail filtering turned off.
Mail is filtering email from an exchange account.
Any thoughts on how to correct this?
Chris
iMac 27″, macOS 10.15
Chris Conroy wrote:
Hi Leroy,
Thanks - I can't find a pattern. Some emails come through fine, others don't. Some are from clients and get routed to a folder with a rule. Some are from clients and the rule doesn't apply and they show up as junk.
I checked all extensions and they're all up to date.
Disable these third party plug-ins to test...
ref: Change General preferences in Mail on Mac - Apple Support
Chris Conroy wrote:
Hi Leroy,
Thanks - I can't find a pattern. Some emails come through fine, others don't. Some are from clients and get routed to a folder with a rule. Some are from clients and the rule doesn't apply and they show up as junk.
I checked all extensions and they're all up to date.
Disable these third party plug-ins to test...
ref: Change General preferences in Mail on Mac - Apple Support
Just checked the exchange settings and there is no email filtering configured.
You also have no email filtering enabled in Mail.
Does it do anything with the message short of marking it Junk?
Try enabling the Junk Mail filter in Mail, then disable it again. Maybe the setting is stuck on and toggling it will fix it.
While enabled, disable Trust Junk email headers before disabling, again.
Chris Conroy wrote:
Apple mail (mac os) is suddenly flagging email as junk. I have junk mail filtering turned off.
Mail is filtering email from an exchange account.
Any thoughts on how to correct this?
Chris
https://discussions.apple.com/content/attachment/d2f6417b-e0ab-41b1-8e78-35fe5ab892cb
Old issue, new issue, what changed to precipitate the problem...?
All emails, specific emails...?
Verify your third party plug-ins, extension are up to date—
or Disable plug-ins, extensions and test
https://support.apple.com/guide/mail/change-junk-mail-preferences-cpmlprefjunk/mac
I'm still having the problem but have been able to make it a little less onerous to find the junk mail.
When I upgraded to Big Sur, I didn't see a "general" junk mailbox. I'd have to drill down into each individual account and look at the junk mail there.
I was able to add an "All Junk" option to my favorites. That makes it much easier to monitor.
Are you sure it isn’t happening on the Exchange server?
That's a good thought. I mentioned that to specify that it wasn't an iCloud account. I didn't see anything in the exchange settings that would do that, but I'll dig deeper.
I believe mail to other accounts is being flagged that way too.
Chris
Hi Leroy,
Thanks - I can't find a pattern. Some emails come through fine, others don't. Some are from clients and get routed to a folder with a rule. Some are from clients and the rule doesn't apply and they show up as junk.
I checked all extensions and they're all up to date. This is a new issue and I can't think of any change that would have caused this.
Chris
Apple/icloud junk mail filtering is completely worthless. No, I wouldn't say that. It's worse than worthless. I open my mail, read my inbox messages. Then I go to the junk mail folder and read those. Because they are never junk. It has a button there that says "move to inbox" which allegedly tells Apple that the email is not junk, the sender is not sending spam. That button is worthless, it's just there to waste your time. It doesn't make the slightest difference in the behavior. I need to turn it junk mail filtering but I can't. I have read 10 years worth of messages on this forum about how to turn it off and none of the ideas work. I do not have an exchange server flagging the junk. It is all icloud email. I have no filtering rules, and those don't help. I do not have any plug-ins. I have junk mail filtering "turned off". I have turned it on, reset, turned it off, etc. None of those suggestions work.
Just checked the exchange settings and there is no email filtering configured.
Same experience after disabling all plug-ins!
Hi Barney,
It marks it Junk and moves it to that folder. I've tried your suggestion (enable junk mail filter then disable) but no go.
I've since upgraded to Big Sur to see if it made any difference. Fewer junk emails, but it is still happening.
As previously stated, , does not show that option.
Apple Mail suddenly flagging email as junk
