Not receiving notifications for certain apps

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Not receiving notifications for certain apps

I’m not getting notifications for certain apps like Snapchat, Instagram, or Facebook, but am able to get notifications for other apps like email and tiktok. I’ve looked at my notification settings and it is set to allow notifications in the phone settings as well as within the apps. I’ve tried restarting and updating the phone as well. I am having this problem while i’m connected and when i’m unconnected from wifi, and i also have service. This problem started out of the blue yesterday and seems to only affect these 3 apps as far as i know (i haven’t looked at every app in my phone). Does anyone know why this is happening and how to fix it?

iPhone X, iOS 14

Posted on Apr 5, 2021 11:47 AM

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Answer 1

Erica_S1

Community Specialist

Apr 6, 2021 9:30 AM in response to Morganrogers426

Hi there Morganrogers426,

We understand you aren't receiving notifications for 3 specific third-party apps, and we'd like to see if we can assist.

It looks like you've already reviewed Use notifications on your iPhone, iPad, and iPod touch.

Specifically, check out the section below:

"If you don't see notifications for a specific app

To get notifications, connect to a Wi-Fi or cellular network. If you still don't get notifications for a specific app, try these steps:

Make sure that the app supports notifications. Go to Settings > Notifications, select the app, and make sure that Allow Notifications is on.
If you have notifications turned on for an app but you're not receiving alerts, you might not have Banners selected. Go to Settings > Notifications, select the app, then select Banners.
Make sure that you’re signed in to your Apple ID.
Make sure that Do Not Disturb is off.
If you’ve recently installed an app or restored from a backup, open the app to start getting notifications."

If the issue persists, and only with these specific apps, reach out to the app developer for further assistance: How to contact an app developer

Cheers!

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Not receiving notifications for certain apps

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