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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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My AirPods got wet by my sweat and I did everything you said to do like wipe them dry and not to plug them back into the case for 12 hours and they still dont work what should I do

will you replace my AirPods after they got ruined by sweat and even after I followed all the rules you said to in the help center?

Posted on Apr 5, 2021 4:19 PM

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Question marked as Top-ranking reply

Posted on Apr 5, 2021 8:18 PM

How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - https://support.apple.com/HT208729 --> section on "Learn about AirPods and water resistance" -->


"If your AirPods become damaged after they get wet, you can chat or talk with us to order a replacement." Click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0285

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Question marked as Top-ranking reply

Apr 5, 2021 8:18 PM in response to JulianGerringer

How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - https://support.apple.com/HT208729 --> section on "Learn about AirPods and water resistance" -->


"If your AirPods become damaged after they get wet, you can chat or talk with us to order a replacement." Click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0285

My AirPods got wet by my sweat and I did everything you said to do like wipe them dry and not to plug them back into the case for 12 hours and they still dont work what should I do

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