Back of iPhone cracked

the back of my iPhone is cracked. I was wondering if I still have the guarantee to let it fixed.

iPhone XS Max

Posted on Apr 5, 2021 4:17 PM

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Question marked as Top-ranking reply

Posted on Apr 5, 2021 4:27 PM

Unless you purchased Apple Care + you will not have any warranty, you can check if you have warranty coverage by going into settings > general > about > coverage. If you don't have apple care this repair will cost you upwards of £300 due to the complexity of the repair as all the parts are built upon the back of the phone requiring a full disassembly and this is very time consuming for an apple employee... if you do not have apple care I recommend you due to it being uneconomically logical to repair this phone at such a price compared to the device full value, I recommend getting a new iPhone such as the 11 or the iPhone 12 Pro Max else you can keep the device as it is likely still functional with a cracked back housing.

2 replies
Question marked as Top-ranking reply

Apr 5, 2021 4:27 PM in response to iPhone——

Unless you purchased Apple Care + you will not have any warranty, you can check if you have warranty coverage by going into settings > general > about > coverage. If you don't have apple care this repair will cost you upwards of £300 due to the complexity of the repair as all the parts are built upon the back of the phone requiring a full disassembly and this is very time consuming for an apple employee... if you do not have apple care I recommend you due to it being uneconomically logical to repair this phone at such a price compared to the device full value, I recommend getting a new iPhone such as the 11 or the iPhone 12 Pro Max else you can keep the device as it is likely still functional with a cracked back housing.

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Back of iPhone cracked

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