Verification failed an unknown error occurred

When I login my Apple ID on settings, it loads and repetitively say “Verification failed, an unknown error occurred. I can open it in Apple ID.com and I can open it in google

iPhone 7 Plus, iOS 14

Posted on Apr 5, 2021 6:36 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2021 12:46 PM

Hello and welcome to Apple Support Communities lemuel28,


We see that you're getting an error message when trying to sign in to your Apple ID settings on your device. We'd be happy to help so that you can regain access to your account.


First, are you connected to Wi-Fi or cellular data when trying to sign in? Whichever one you're using, try using the opposite to see if that help to resolve the issue. If you're connected to Wi-Fi does this happen if you connect to another Wi-Fi network?


Also, restart your device, then try signing in again.


Restart your iPhone


We look forward to hearing back from you.

Have a wonderful day!

1 reply
Question marked as Top-ranking reply

Apr 6, 2021 12:46 PM in response to lemuel28

Hello and welcome to Apple Support Communities lemuel28,


We see that you're getting an error message when trying to sign in to your Apple ID settings on your device. We'd be happy to help so that you can regain access to your account.


First, are you connected to Wi-Fi or cellular data when trying to sign in? Whichever one you're using, try using the opposite to see if that help to resolve the issue. If you're connected to Wi-Fi does this happen if you connect to another Wi-Fi network?


Also, restart your device, then try signing in again.


Restart your iPhone


We look forward to hearing back from you.

Have a wonderful day!

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Verification failed an unknown error occurred

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