there's no sound when on a call with the iPhone 7 Plus
Why can’t anyone hear anything when I make phone calls on my iPhone????
[Re-Titled by Moderator]
User profile for user:
KMB_12
User level:
Community Specialist
Hello and welcome to Apple Support Communities cynthialady2,
We see that people are unable to hear your when you are on a phone call on your iPhone. We know that it is important to not only hear, but to be heard on phone calls, and we'd be happy to help.
We'd like to have you go through the troubleshooting steps listed in the article below that can help with what you've been experiencing.
If the microphones on your iPhone aren't working
If you go through this article and the issue remains, respond back with some more details. Does this only happen on phone calls or with FaceTime/video calls too? Is this occurring with one or all contacts? Which version of software are you currently using?
We look forward to hearing back from you.
Have a wonderful day!