You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Is my Ipad 12.9" 2020 ('s battery) dead?

Last Friday, after an usual work day with my iPad in side-car mode, I disconnected it from my macbook pro and let it sleep.


Today, when I wanted to use it again, the screen remained black. I tried the force-restart (volume up button then volume down button then power button during 5-10 sec, even 30...) with no success.

I also tried to charge it but still pitch-black.


Any other idea??

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Apr 6, 2021 1:38 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2021 2:17 AM

You need to connect your iPad to its Power Adapter and allow the iPad to charge for a least an hour. Then, whilst still connected to the Power Adapter:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

1 reply
Question marked as Top-ranking reply

Apr 6, 2021 2:17 AM in response to supershivas

You need to connect your iPad to its Power Adapter and allow the iPad to charge for a least an hour. Then, whilst still connected to the Power Adapter:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

Is my Ipad 12.9" 2020 ('s battery) dead?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.