I need to know why My Apple iTunes card is not working. It says it is not a valid code. And I have the receipt and called the store to make sure the attendant scanned my card. He rudely said yes.

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I need to know why My Apple iTunes card is not working. It says it is not a valid code. And I have the receipt and called the store to make sure the attendant scanned my card. He rudely said yes.

I can not use my Apple ITunes card I bought from a convenient store. I have the receipt. I put the code in manually and scanned it with my iPad camera and it still says invalid code. I called the store and asked the manager if he scanned my card before I left and he said yes or he wouldn’t have charged me. And I don’t know what to do from here.

iPad, iPadOS 14

Posted on Apr 6, 2021 6:17 PM

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Answer 1

Top-ranking reply

Limnos

Level 10

418,849 points

Apr 6, 2021 7:23 PM in response to CissyCHASE

'If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card' click here -->

http://support.apple.com/HT201195

At the very end it provides a link for contacting Apple Support about card problems.

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I need to know why My Apple iTunes card is not working. It says it is not a valid code. And I have the receipt and called the store to make sure the attendant scanned my card. He rudely said yes.

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