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Level 1

4 points

Disabled iTunes & Apple store

I can’t update, download & purchase anything because it says my iTunes and Apple account has been disabled and I don’t know what to do.

iPhone XR, iOS 14

Posted on Apr 6, 2021 11:54 PM

Top-ranking reply

Level 10

419,821 points

Posted on Apr 7, 2021 10:01 AM

Hello,

Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

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