Mobile device remote management
Hello, we have a fairly large mobile device fleet made up of iPhones & iPads and we are trying to find a way where our helpdesk can connect to these devices and remotely manage them when our users run in to trouble.
We have tried teamviewer and Bomgar but both of these only allow us to view these devices and not control. We were wondering if there is an actual Apple app in the store that we could push out and use?
many thanks