Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Email not working since iOS update

Email will no longer work at all in Mail app on iPhone 12 or iPad. Apple support useless. Keeps asking for password but won’t accept it.

iPhone 12 Pro, iOS 14

Posted on Apr 8, 2021 3:13 AM

Reply
Question marked as Best reply

Posted on Apr 8, 2021 3:15 AM

Remove your email account and set it up again

Make sure that all of your emails are there or make sure that your email is saved somewhere other than your device. On your device, go to Settings > Mail, then tap Accounts. Tap the email account that you want to remove. Tap Delete Account.


If you can't receive email on your iPhone, iPad, or iPod touch ...



If you can't send an email on your iPhone, iPad or iPod touch

  1. When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. ... 
  2. Make sure your device is connected to the Internet.
  3. Check with your email service provider to find out if there's a service outage.

More items...


If you can't send an email on your iPhone, iPad or iPod touch ...

2 replies
Question marked as Best reply

Apr 8, 2021 3:15 AM in response to Rafbogs

Remove your email account and set it up again

Make sure that all of your emails are there or make sure that your email is saved somewhere other than your device. On your device, go to Settings > Mail, then tap Accounts. Tap the email account that you want to remove. Tap Delete Account.


If you can't receive email on your iPhone, iPad, or iPod touch ...



If you can't send an email on your iPhone, iPad or iPod touch

  1. When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. ... 
  2. Make sure your device is connected to the Internet.
  3. Check with your email service provider to find out if there's a service outage.

More items...


If you can't send an email on your iPhone, iPad or iPod touch ...

Email not working since iOS update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.