good day! I need help upgrading my OS X Yosemite 10.10.5 (14F2511) but I'm unable to, please help, thanks

Upgrading a macOS depends upon the model Mac, specifications, and year. To get more information about your computer, choose:  (Apple menu) > 'About This Mac' in the upper left corner of any window, then "More Info..." or "System Report". There's more about this in "About System Information [Profiler] on your Mac" - https://support.apple.com/HT203001

Use the computer information, including the model year, and the links below to determine what is possible with your computer.

Click on this link to read how to get different versions of macOS - https://support.apple.com/HT211683

- The article also has links to system requirements for each OS version which you should check against your exact computer model. Note some of the model identifier articles are outdated. For any model produced in the last 5 years or so you should use the system requirements links for each OS version instead. This web site also has a reliable presentation of model and OS version compatibility: https://eshop.macsales.com/guides/Mac_OS_X_Compatibility

- Make sure you have more RAM (memory) than what is noted as "minimum" for any particular system or your computer may run slowly.

- You may find you need to use Safari to get links for High Sierra and later using the Mac App Store application to open a functioning page.

- Sierra, El Capitan, and Yosemite download as a .pkg. Click on this to have a converted version placed in your Applications folder as an "Install OS..." application. Run the installer and follow the directions.

- Upgrades may take some time (up to an hour or more) to install, with restarts and blank screens.

Before upgrading, back up your data in case something goes wrong. See this support document: Back up your Mac with Time Machine - https://support.apple.com/HT201250 or use a cloning tool.

Check if your old apps will still work with with the OS you want to install - https://roaringapps.com/apps This is particularly critical if you are upgrading to Catalina or newer, as older 32 bit apps will no longer work. To check for those, try this 32 bit application scanner application --> https://www.stclairsoft.com/Go64/

Unfortunately you did not post which exact year and time of year your model comes from. How to get old versions of macOS - Apple Support has information about how to find which system versions are supported on your various Mac models. If it really is a 2012 iMac the way you indicated when selecting models when starting your topic then it should be able to run El Capitan (if that is what you want).

Hello. I have the same problem. My macbook 12 inch 2015 can’t be able to sign in my apple id when i tried to download the latest software update. What is the solution for this?