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Repair

What do I need to do with my phone before sending it out for a repair


iPhone 11, iOS 14

Posted on Apr 8, 2021 7:25 AM

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Question marked as Top-ranking reply

Posted on Apr 8, 2021 7:30 AM

You need to follow these instructions→Get your iPhone, iPad, or iPod touch ready for service - Apple Support


sea116 is not correct; you must erase the phone before sending it to Apple (or anyone else).

2 replies

Repair

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