amazon look inside not working on iPadOS 14.4.2

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37 points

amazon look inside not working on iPadOS 14.4.2

Is anyone having an issue with the Amazon look inside feature not working in iPadOS 14.4.2, but does work on iOS 14.4.2 on an iPhone 6s Plus.

When clicking on look inside, display brings up front of book but then everything is in gray and if you try to click to the next image, you are taken out of the inside gray display.

Look inside was working on iPadOS 14.4

Any feedback would be appreciated.

Also, this happens only in Safari. I have Google Chrome installed on my iPad and look inside works fine.

Thanks in advance.

Ron

iPad Pro, iPadOS 14

Posted on Apr 8, 2021 10:19 AM

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Answer 1

Apr 9, 2021 9:03 AM in response to ReoExpress

Hi ReoExpress,

We understand that you're having some problems viewing an Amazon website in Safari, and we'd like to help. Since this is only happening in Safari right now, let's start with the steps in the article below and see if they resolve the problem:

If Safari displays a blank page or quits on your iPhone, iPad, or iPod touch

We haven't been able to duplicate the problem using an iPad here on our end. If the problem does continue, please let us know which iPad model you're using and we'll work from there.

Have a great day.

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Answer 2

ReoExpress Author

Level 1

37 points

Apr 9, 2021 9:39 AM in response to Amanda239_91

Thanks Amanda,

Believe it or not, right after posting my original problem, I re-tested the Amazon.com Safari access to view a look inside book and the display was working, where as before, the display was grayed over and clicking on the display took me out of the look inside display. This problem did not happen on my iPhone 6s Plus also running iIS 14.4.2.

I thought that maybe enabling some Advanced Experimental Features was causing Safari to act in this way. Note: Amazon.com look inside worked fine on my iPad Pro - Gen 2 with Chrome browser.

Not sure what might have changed to make the original issue to now work properly.

I just wanted to try and document best as I could, should this problem arise for others.

Thank you for your reply to my problem.

‘Have a great day! :-)

Ron

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amazon look inside not working on iPadOS 14.4.2

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