Screen size when opening Amazon webpage

The screen opens to full size on Amazon page then shrinks down to half the size. I have to use my fingers to resize it to a full page. How do I stop this?


iPad, iPadOS 15

Posted on Dec 10, 2022 7:37 AM

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Question marked as Top-ranking reply

Posted on Jun 18, 2023 9:42 AM

HERE ARE THE STEPS I TOOK THAT FINALLY FIXED AMAZONS WEBSITE FROM SHRINKING ON MY iPAD MINI 6 IN SAFARI


1.) Open the Safari App on your iPad click the search field at the top of the page and go to AMAZON WEBSITE


2.) Once on amazon.com click the double AA button to the left of the search field as outlined in RED in the reference photo below. This will activate a drop down menu.



3.). In the drop down menu click the smaller A button to the left as outlined in RED in the reference photo. The YELLOW circle is indicating the page zoom level.



4.) Next click on the refresh button to the right of the search field as outlined in RED in the reference photo. Once the webpage is refreshed amazon.com should fill to the width of your screen. This set’s the page zoom for this individual webpage, while not affecting the rest of the website’s you visit. To confirm this setting proceed to the next step.



5.) Close out of the Safari App and open the Settings App and scroll down on the left hand menu until you see Safari and click on it. This will open Safaris menu options to the right. Now scroll down until you see the Page Zoom option and click it. You will now see the label PAGE ZOOM ON set to 85% for amazon.com and OTHER WEBSITES set to 100%




I hope this has helped anyone that has had this happen on their iPad when visiting AMAZON’s website.

If this has helped you, please click the (Helpful Button) located below this post. Thank You.

43 replies
Question marked as Top-ranking reply

Jun 18, 2023 9:42 AM in response to suefromunion

HERE ARE THE STEPS I TOOK THAT FINALLY FIXED AMAZONS WEBSITE FROM SHRINKING ON MY iPAD MINI 6 IN SAFARI


1.) Open the Safari App on your iPad click the search field at the top of the page and go to AMAZON WEBSITE


2.) Once on amazon.com click the double AA button to the left of the search field as outlined in RED in the reference photo below. This will activate a drop down menu.



3.). In the drop down menu click the smaller A button to the left as outlined in RED in the reference photo. The YELLOW circle is indicating the page zoom level.



4.) Next click on the refresh button to the right of the search field as outlined in RED in the reference photo. Once the webpage is refreshed amazon.com should fill to the width of your screen. This set’s the page zoom for this individual webpage, while not affecting the rest of the website’s you visit. To confirm this setting proceed to the next step.



5.) Close out of the Safari App and open the Settings App and scroll down on the left hand menu until you see Safari and click on it. This will open Safaris menu options to the right. Now scroll down until you see the Page Zoom option and click it. You will now see the label PAGE ZOOM ON set to 85% for amazon.com and OTHER WEBSITES set to 100%




I hope this has helped anyone that has had this happen on their iPad when visiting AMAZON’s website.

If this has helped you, please click the (Helpful Button) located below this post. Thank You.

Jul 28, 2023 3:12 PM in response to Goldenrodfarm

Yeah, this problem has to be addressed by Amazon. It’s not going to change by doing anything to your settings, at least not permanently. It’s all in the way each product is presented. If there’s a big graphic layout below the initial description the page is resized by the Amazon page. I just pinch and zoom as I go. It’s irritating but, it doesn’t look like Amazon is going to address it anytime soon.

Apr 8, 2023 8:58 AM in response to suefromunion

This fix was for using the amazon website thru safari on my iPad. Mine started doing the same thing….opening and being super small that I couldn’t read it without using my fingers to zoom it in. I found out there is a setting in safari for specific web pages. I have no idea why or how this setting got changed to 50%, but I changed it back to 100% and it’s fixed. See screenshots for more.

Dec 12, 2022 4:40 PM in response to suefromunion

Hello suefromunion,


If an app is working properly, then we'd recommend taking these related steps: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

If an app on your iPhone or iPad doesn't work as expected, try this.

1. Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
 
Get more help

- If the App Store itself is not responding, contact Apple Support for your iPhone or for your iPad.
- If you found the app on the App Store, contact the app developer. If the app is made by Apple or came with your iPhone or iPad, contact Apple Support for your iPhone or for your iPad.
- If you bought the app recently and you no longer want it, you can also request a refund.


As mentioned at the bottom, if the issue continues to occur, then it would be best to contact the developer of that app for further support. Here's how you can accomplish that: How to contact an app developer - Apple Support or at: Amazon Customer Service They'll need to take it from here.


Wishing you well, take care.

Jun 28, 2023 6:40 PM in response to wmaxam

After closing the Safari tab then opening a new one and going to Amazon.com everything is too big at 115% so I set it to 100% and refresh. That works for a few product pages then shrinkage starts. Bump back to 115% and refresh. It seems to continue proper page scaling for as long as I’m browsing Amazon.com. But if I close the tab or leave Amazon.com I have to go through all of that again.


iPad mini 6. Latest iPadOS using Safari. Experimental-> Aspect Ratio of <img> from width and height-> Turned OFF


I’m not hopeful that anything will improve beyond this.

Apr 18, 2023 7:33 AM in response to suefromunion

ok from what i can tell it is because some graphics on some sellers sights somewhere on the listing go outside the area of the sellers page.. so if you scroll down in the app you wiull see that some graphic is too big and the page is fitting that graphic to the page and that shrinks the other part down. i would guess you could only zoom in on these pages because amazon and apple cant know whcich pages are like this. IMO


Jun 28, 2023 5:52 PM in response to Dellaster

Using I-Pad

I was not using the Amazon App but had website on Home Screen.

DL the Amazon App

Used the App and it started doing it.

Went to Amazon on Home Screen, started doing it again

Deleted the App

Deleted history in Safari

Forced a restart

Went back to Home Screen and accessed Amazon

So far, I have gone to 20 different items and it has not done it

Not certain if it will continue to stay normal

If it continues again, I am not certain if I will continue to stay normal😂


Screen size remaining at 100% but will certainly try your suggestion of 115% if it starts up again!

Thanks!







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Screen size when opening Amazon webpage

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