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Level 1

4 points

I can’t access iMessage or FaceTime. It says my phone number is being used on another account

How can I unregister my phone number from my old account to add to my new account.

iPad Air 2, iPadOS 14

Posted on Apr 8, 2021 6:07 PM

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Community+ 2024

Level 10

284,198 points

Posted on Apr 9, 2021 11:01 AM

Once de-registered, you’ll be able to register your phone number against your new AppleID.

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