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Reject a trade in

I recently sent my iPhone 7 Plus for trade in against a new iPhone 12. The trade in value changed. I wish to reject the offer and have them return my phone, but there does not appear to be any option in the e-mail that allows me to do that. Indeed, there does not appear to be an option to accept the offer either. The e-mail came from a “no reply” server. How do I make contact?

iPhone 7 Plus

Posted on Apr 8, 2021 10:44 PM

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Question marked as Top-ranking reply

Posted on Apr 9, 2021 8:47 AM

Read the Q&A section at the very bottom of the "Apple Trade In" service. Click on the link --> https://www.apple.com/shop/trade-in

1 reply

Reject a trade in

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