Macbook Pro Touch Bar Screen turns black

The only way to get the screen back is to close the lid and open it slowly. Now this is barely working. I cannot open the lid all the way either it has to stay down at a thirty degree angle or it will turn black again. I heard the touchbar was causing problems like this. What is Apple going to do to correct their malfunction in a very expensive purchase? I cannot live like this as I need this computer fo rwork. I cannot afford another Mac this is my second one in the last 15 years.

Posted on Apr 9, 2021 11:22 AM

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Apr 12, 2021 2:18 PM in response to 5willowduke

Thank you for those details!


Next, disconnect any peripherals that are connected to your Mac and restart normally to see if something that is connected may be causing the issue. If not, try resetting the SMC to see if the issue continues: How to reset the SMC of your Mac


If you continue to experience the issue, reset the NVRAM as outlined here: Reset NVRAM or PRAM on your Mac


If the issue persists, we recommend having the Mac checked out by a technician. We recommend calling the location that you choose to make sure they're open. You can find an Apple Authorized Service Provider closest to you to make a reservation, and have the repair done if you go to this link: Find Locations


Check out this article for more information on what to do before you take your device in for service: Get your Mac ready for service


You can also contact us here to see if other repair options are available: Get Support


Cheers!

Apr 11, 2021 11:54 AM in response to 5willowduke

Hello 5willowduke,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with your mac's display. To start, do you have the MacBook Pro with an Intel or M1 processor? Which exact version of macOS are you updated to? Does starting up in safe mode resolve the issue: Start up your Mac in safe mode


We hope this helps.


Cheers!

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Macbook Pro Touch Bar Screen turns black

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