Still Apple Music issue

There is still an issue with Apple Music on iPhone 12. After correcting the issue addressed above I saw some of my music. When I go to Music in settings it is still offering me to join Apple Music. I have had a spinning wheel saying it is syncing for the last 8 hours but nothing new has been added to library on my phone. iPad works fine.

iPhone 12, 14

Posted on Apr 9, 2021 2:07 PM

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1 reply

Drew_7

Community Specialist

Apr 10, 2021 11:28 AM in response to Nshore151

Hello Nshore151,

We understand that you're unable to access Apple Music on your iPhone, and we'd like to help point you in the right direction for a resolution. To start we recommend reviewing your subscription as outlined here: Change your subscription from Apple

We also recommend ensuring you're sign in with the correct Apple ID: Sign in with your Apple ID

If the issue persists, restart your device to see if there is any change in behavior: Restart your iPhone

Take care.

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Still Apple Music issue