Apple TV - “There’s a problem loading this content”

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Apple TV - “There’s a problem loading this content”

So I have got a free one year subscription to Apple TV on a new iPad that as far I can seems to be working. But I am trying to watch The Morning Show and Episode 3 keeps coming up with the message “there’s a problem loading this content”. I can’t download the episode either. I’ve tried switching it on and off again, logging out and in again, it won’t play. I can watch episode 4 (and obviously I watched 1 and 2), so it’s not a subscription issue.

Is anyone else having this problem?

Pretty annoyed as I was hoping to binge watch the series. How can the app be so buggy?! Deeply frustrating.

iPad, iPadOS 14

Posted on Apr 10, 2021 4:06 AM

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Answer 1

Apr 11, 2021 6:43 AM in response to ant2467

Hello ant2467,

It sounds like you're unable to watch specific content in the Apple TV app, and we want to help any way we can.

In case you haven't seen it already, this page has some steps and information that may help if you're unable to watch content in the Apple TV app: If you can't watch or stream movies and TV shows in the Apple TV app

You mentioned that you're also unable to download the content; just to confirm, are you using these specific steps to try downloading that episode? Download and stream shows and movies from Apple TV+ and Apple TV channels

Take care!

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Apple TV - “There’s a problem loading this content”

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