My AppleTV remote (4th generation) turns on my Samsung TV Series 7 but it does not turn it off. Help.

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Gustoii Author

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My AppleTV remote (4th generation) turns on my Samsung TV Series 7 but it does not turn it off. Help.

Apple TV (4th generation)

Posted on Apr 10, 2021 9:07 AM

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Answer 1

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Urquhart1244

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Apr 10, 2021 9:16 AM in response to Gustoii

Verify that HDMI-CEC is active on both devices.

Control your TV or receiver with your Siri Remote or Apple TV Remote - Apple Support

Verify with Samsung that your TV supports being set to standby through HDMI-CEC from other devices.

It is not the remote that does this directly, but through the Apple TV box.

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Answer 2

Gustoii Author

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Apr 12, 2021 5:01 PM in response to lkrupp

Thanks. And yes the Apple TV remote does turn ON the Apple TV (4th generation) and the Samsung TV Series 7; but when I hold the TV/Home/Control Center button on the Apple remote, and then tap the Touch Surface all it turns OFF is the Apple TV box and it switches from the Apple HDMI input to the television antenna input with the Samsung TV remaining on. To turn off the TV, I have to use the Samsung TV remote. What am I doing wrong? Thanks again.

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Answer 3

Apr 10, 2021 3:07 PM in response to Gustoii

The HDMI-CEC setting on Apple TV:

Settings﹥Remotes and Devices﹥Control TVs and Receivers﹥On|Off [1]

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Answer 4

Gustoii Author

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Apr 10, 2021 9:33 AM in response to Urquhart1244

I’ve confirmed that HDMI-CEC is active on my Samsung TV Series 7; but how do I verify that HDMI-CEC is active on my Apple TV? Thanks.

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Answer 5

lkrupp

Level 6

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Apr 11, 2021 11:27 AM in response to Gustoii

Check the settings on your Samsung TV. My Samsung required enabling an option to turn off with HDMI-CEC. I think Samsung calls it Anynet or something.

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Answer 6

Gustoii Author

Level 1

8 points

Apr 12, 2021 12:22 PM in response to lkrupp

Thanks, but my Samsung TV has “Anynet+ (HDMI-CEC)” turned ON & “Auto Turn Off” on YES. My question is how do I verify that HDMI-CEC is active on my Apple TV? Thanks.

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Answer 7

Apr 12, 2021 1:44 PM in response to Gustoii

My question is how do I verify that HDMI-CEC is active on my Apple TV?

See my answer above.

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Answer 8

lkrupp

Level 6

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Apr 12, 2021 1:53 PM in response to Gustoii

If the Apple TV turns on your Samsung then yes, HDMI-CEC enabled.

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Answer 9

lkrupp

Level 6

14,884 points

Apr 12, 2021 5:09 PM in response to Gustoii

You’re not doing anything wrong. In my opinion your Samsung TV switching to the antenna input cancels the command to turn off. Other than that I’m out of ideas.

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Answer 10

Gustoii Author

Level 1

8 points

Apr 12, 2021 5:28 PM in response to lkrupp

Thanks. Let me try running this issue by Samsung and then I’ll post what I learn from them.

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My AppleTV remote (4th generation) turns on my Samsung TV Series 7 but it does not turn it off. Help.

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