My computer

My mouse on my new computer was going crazy and I couldn’t control it and then it turned off and it won’t turn on no matter what I do.

Posted on Apr 10, 2021 12:05 PM

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my mouse isn’t working my computer is brand new. i already tried to turning the mouse off and on and i also tried putting it to charge but it isn’t connecting. my mouse hasn’t been working i have tried many things to make my mouse connect it just isn’t working
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opened new imac 24 and mouse is not turning on Brand new imac 24 mouse is not working. Please advise.
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My mouse will not connect to my computer. Very sudden. Done everything required. Shut down etc. arrow is in the top left of my screen. No movement trying to log on?? My mouse is immobile. Have done everything suggested. Shut computer down etc. plug and unplug and Mouse on separate charge…arrow in top left hand corner of my screen. No movement and cannot get into anything.
1971 7

1 reply

sberman

Level 10

272,280 points

Apr 10, 2021 2:57 PM in response to Yellow8019

If your Apple wireless mouse, keyboard, or trackpad isn't working with your Mac as expected - Apple Support

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