Call forwarding

I was just made aware that I needed to disable call forwarding on my IPhone 12 Pro Max. I tried to do this but it appears that the option has been removed. I was told to go to settings < phone< call forwarding but there is no longer such an option. Was it removed during the latest update, and if so, why? If there is another way to disable it I would really appreciate help in dealing with this. Thank you.

Posted on Apr 10, 2021 2:27 PM

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Question marked as Top-ranking reply

Posted on Apr 11, 2021 11:47 AM

Hi Maxim1682,


We appreciate you reaching out through Apple Support Communities for help with call forwarding on your iPhone. We'd love to point you in the right direction.


To start, we can recommend basic troubleshooting steps, such as restarting your iPhone. Here's a guide for a standard restart:


Restart your iPhone - Apple Support


Since call forwarding is a feature that may be available depending on your cellular service plan or wireless carrier, you'll want to reach out to your carrier directly if you find that the issue persists after restarting. Ensure that the capability remains active on your account.


Here's a guide with more information:


Set up call forwarding and call waiting on iPhone - Apple Support


Have a great day!

1 reply
Question marked as Top-ranking reply

Apr 11, 2021 11:47 AM in response to Maxim1682

Hi Maxim1682,


We appreciate you reaching out through Apple Support Communities for help with call forwarding on your iPhone. We'd love to point you in the right direction.


To start, we can recommend basic troubleshooting steps, such as restarting your iPhone. Here's a guide for a standard restart:


Restart your iPhone - Apple Support


Since call forwarding is a feature that may be available depending on your cellular service plan or wireless carrier, you'll want to reach out to your carrier directly if you find that the issue persists after restarting. Ensure that the capability remains active on your account.


Here's a guide with more information:


Set up call forwarding and call waiting on iPhone - Apple Support


Have a great day!

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Call forwarding

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