How do I backup chats on WhatsApp on iCloud, without waiting for internet connection . Therefore how do I change this to backup my chats using mobile data not WiFi?

Posted on Apr 11, 2021 9:08 AM

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WhatsApp- When trying to backup my chats… WhatsApp is stuck in ‘preparing’ my WhatsApp normally backs up automatically (set as daily) received a notification that it hadn’t backed up since Monday when I tried to back it up manually, it’s stuck in ‘preparing’ Things I have tried:- checked storage which has 98GB free space soft reset on iPhone toggled off/on wi-fi , Bluetooth, airplane mode reset Network Settings on iPhone In settings on iPhone, in iCloud , toggled off WhatsApp app then whilst it’s still off, soft reset my iPhone again, toggled WhatsApp back on again in iCloud and tried to backup WhatsApp again, but it’s still stuck in ‘preparing’ Any ideas to resolve this issue, would be much appreciated Thanks
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Whatsapp backup not working Hi everyone, I am facing whatsapp chat backup in my iphone 12 mini since 6 days now (last auto backup happened on Thursday 8th Dec 2022) on iOS 16.1.2 (but today I updated to 16.2). Its not performing auto-bakcup and when I try to do, it keeps on saying "Preparing..." and never completes. I offloaded the app and reinstall it and tried to backup and it worked well. But it worked only once. Now, again I'm trying to backup, it keeps saying "Preparing..." and never completes the process ever, and now offloading and reinstalling the app is also not working at all! Note: My WiFi/Mobile Data is absolutely fine. I have only <20mb size to backup but still it's having such issue. I also deleted the icloud backup of whatsapp now, restarted the phone but backup is not happening. If anyone is facing the issue then please help me.
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1 reply

Apr 12, 2021 1:00 PM in response to thandi116

Greetings thandi116!

Looks like you were trying to backup your WhatsApp conversations on iCloud using mobile data. We want to help! This article goes over all options for backing up to iCloud with WhatsApp: How to back up to iCloud.

Have a great rest of your day!

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How do I backup chats on WhatsApp on iCloud, without waiting for internet connection . Therefore how do I change this to backup my chats using mobile data not WiFi?

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