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QuickTime No Longer Plays Videos in macOS Big Sur.

Over the weekend, I updated my iMac (Retina 5K, 27-inch, 2017 model) to macOS Big Sur (v. 11.2.3).


The computer seemed to be working well, overall. But, just now I started to notice that QuickTime Player (v. 10.5) no longer plays my videos. These include not only newly-created videos, but existing ones that always played in QuickTime with no issues. The app literally will not play any videos at all. Most of these videos are .mp4 files. I can open the files, but when I click the play button, the app does not respond. I can fast forward, fast reverse and move the time slider without problem. But clicking play just doesn’t work.


Also, it used to be that I could preview the videos in the Finder by clicking the Play icon on the video file’s thumbnail. But, they no longer play that way, either.


I notice many people on these boards who have upgraded to macOS Big Sur have complained about playback issues in QuickTime. So I am assuming Apple needs to correct the bugs in QuickTime and/or Big Sur and issue new updates. I hope Apple does that as quickly as possible.


In the meantime, is there something simple I can do that has been proven to remedy this situation?

Posted on Apr 11, 2021 9:06 PM

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Apr 12, 2021 2:53 AM in response to MavApp

If this were a generalized issue there would have been a major outcry.

There must be something specific to your setup - problem a conflict with some third party software modification, that is causing trouble in the new OS.


Please run Etrecheck and post its full report here. Use the "additional text" button and paste the report into the text box.

QuickTime No Longer Plays Videos in macOS Big Sur.

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