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My iMac can send but not receive emails

The provider says it is an Apple problem. I can send and receive in browser and on my iPad, but my incoming mail stopped working. I tried re-entering my PW, but that didn't work. Suggestion seems to be to delate and reinstall my mail, but I do not want to lose all my files

Posted on Apr 12, 2021 8:48 AM

Top-ranking reply

rkaufmann87

Level 10

143,688 points

Posted on Apr 12, 2021 8:51 AM

Please follow the trouble shooting steps in https://support.apple.com/en-us/HT204075

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My iMac can send but not receive emails

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