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problems sending emails

Updated one iPad to ios14.04 and suddenly am unable to send emails from mail from BT account and iCloud on four devices.

Am receiving emails on all four devices. And am able to send emails using BT webmail.

iPhone XR, iOS 14

Posted on Apr 12, 2021 12:41 PM

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Question marked as Top-ranking reply

Posted on Apr 12, 2021 1:40 PM

That implies that the mail client is either not acquiring data from the mail server, or the mail client account settings don't match the server requirements.


Check with your mail provider support folks for the specific setup requirements, as well—some can have their own mail account mailbox setup requirements for inbox, trash, and other folders that can exist on the mail server.


The mail folders present in a mail account on a server are maintained separately from the client mail account settings.


3 replies
Question marked as Top-ranking reply

Apr 12, 2021 1:40 PM in response to nicnic54

That implies that the mail client is either not acquiring data from the mail server, or the mail client account settings don't match the server requirements.


Check with your mail provider support folks for the specific setup requirements, as well—some can have their own mail account mailbox setup requirements for inbox, trash, and other folders that can exist on the mail server.


The mail folders present in a mail account on a server are maintained separately from the client mail account settings.


problems sending emails

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