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my iPhone 11 Pro won't start up again. it shows a Mac book with a cable pointing toward the Mac with writing above saying "support.apple.com/iphone/restore" but my Mac won't pick up that I have plugged my iPhone in. what do I do?

My iPhone won't start. When I try start my iPhone, the apple sign flashes. When I force restart my iPhone it still flashes. After a while of repeatedly trying to start my iPhone, a screen pops up saying "support.apple.com/iphone/restore" which I have tried but my Mac won't pick up that I have connected my iPhone. what do I try next?

iPhone 11 Pro, iOS 14

Posted on Apr 12, 2021 7:08 PM

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Question marked as Top-ranking reply

Posted on Apr 12, 2021 7:14 PM

See the 'If you use a Mac' section in:

If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support


1 reply

my iPhone 11 Pro won't start up again. it shows a Mac book with a cable pointing toward the Mac with writing above saying "support.apple.com/iphone/restore" but my Mac won't pick up that I have plugged my iPhone in. what do I do?

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