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Hello, hope everyone is safe and healthy out there. I recently am getting an error message on my Mac. It is very generic and I can't associate it with anything? When I click on the question mark it links to a blank page. It usually appears after logging in, but at times it will randomly pop up also. Any ideas?
Howdy,
Since the error usually appears after logging in, it sounds like something to do with one of your login items. Either it, or a file needed for one of the login items is missing.
Go to System Preferences > Users & Groups > Your Name (left) > Login Items (top)
See what opens upon login.
If there is something you know you don't need to open at login, you can remove it and test (restart),
else remember what is there (screenshot?), and remove one at a time, test, and add it back in afterwards if no change.
If you find something causing the error, try reinstalling it to get all the needed files back.
ivan
Howdy,
Since the error usually appears after logging in, it sounds like something to do with one of your login items. Either it, or a file needed for one of the login items is missing.
Go to System Preferences > Users & Groups > Your Name (left) > Login Items (top)
See what opens upon login.
If there is something you know you don't need to open at login, you can remove it and test (restart),
else remember what is there (screenshot?), and remove one at a time, test, and add it back in afterwards if no change.
If you find something causing the error, try reinstalling it to get all the needed files back.
ivan
When referring to "multiple", is it a finite number of Smiley Mac windows or do they multiply?
After shutting down and restarting, does the Mac report that something went wrong, like it was improperly shutdown, and does it offer to report incident to Apple?
Instead of shutting down, have you tried Force Quit (command-option-esc), see https://support.apple.com/en-us/HT201276 . In Big Sur, iPhone Sync functions are accessible through the Finder and Music apps, you may need to Force Quit the Finder if it's causing the issue, ...
Please note; from personal experience, even though force quitting the Finder may stop the multiple alerts, it might render the machine unstable and will require a restart.
Unless you're already doing so, back up your Mac and contact Apple Support. Here's info on backing-up https://support.apple.com/guide/macbook-air/back-up-and-restore-apdc6980d3be/mac
I hope this proves helpful
I've been having this issue, but only when connecting iPhone. Did your Mac ship with Big Sur or did you update an existing, older OS? If new, did you use Migration Assistant (MA) to migrate your data? And if using MA, did you migrate from existing Mac or Time Machine backup?
Thanks
They multiply. When I shut down the Mac and restarted with the iPhone still plugged into it I did not get an incident report about an error, however, I did get one solo pop up until I log into my Mac. Once I’m logged in on my Mac the pop ups start coming. I will try your suggestions and let you know what happens. Thanks.
[redacted ... /viking]
I updated my MacBook Air to Big Sur. This is happening with me when I connect my iPhone XR to my Mac. I get multiple pop up with that same message and the only way to stop is to shutdown. Help!
The file can't be found.
