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Ktpita13 Author

Level 1

4 points

Apple ID

My sons phone is disabled and cannot remember Apple ID or email associated with Apple ID

Posted on Apr 13, 2021 4:04 AM

Top-ranking reply

Niel

Level 10

732,575 points

Posted on Apr 13, 2021 6:45 AM

Follow the instructions in the Related Article above, and use Apple's iForgot service, or contact their Account Security team. if you're the iPhone's original owner and have encountered the activation lock, you can instead supply Apple with its purchase receipt and ask them to remove it.

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Apple ID

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