You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mac App Store does not recognize installed Apps

Hi,


My Catalina App Store is not recognizing the previous downloaded applications.

I can download applications but after restarting Catalina 10.5.4, applications are listed in my account but without the "OPEN" button, instead I see the download icon.


The issue was already discussed on this question.


Will Catalina 10.15.7 update fix this issue ?


Any feedback will be appreciated.

Thanks.


MacBook Pro 15″, macOS 10.15

Posted on Apr 13, 2021 4:43 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 13, 2021 4:51 AM

Running Catalina 10.15.4 - for sure. Manually Download the Standalone Installer. Once downloaded - suggest running a Time Machine Backup first. Then restart computer in Safe Mode - Shift - Immediately at startup. It does a repair Disk, clears cache files and only loads Apple Software so loads slowly - Normal. It will look and perform differently - Also Normal. The run the Installer and follow the prompts.

Similar questions

1 reply
Question marked as Top-ranking reply

Apr 13, 2021 4:51 AM in response to macweb

Running Catalina 10.15.4 - for sure. Manually Download the Standalone Installer. Once downloaded - suggest running a Time Machine Backup first. Then restart computer in Safe Mode - Shift - Immediately at startup. It does a repair Disk, clears cache files and only loads Apple Software so loads slowly - Normal. It will look and perform differently - Also Normal. The run the Installer and follow the prompts.

Mac App Store does not recognize installed Apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.