Missing Mailboxes

I just bought a new Macbook and set up my Mail, but I can't find several mailbox folders. Is there a way to search? I know they are still there because if I search for an email I know is in one of the mailboxes, it pops up.

MacBook Pro 13″, macOS 11.2

Posted on Apr 13, 2021 1:58 PM

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Question marked as Top-ranking reply

Posted on Apr 13, 2021 2:47 PM

Make sure they are not hidden.

Launch Mail app.

Show sidebar.


Move mouse pointer to the far right of “Favorites”.

A forward pointing arrow tip (Show) will appear.

Click it. Arrow (chevron)  will turn downward showing mail boxes.



https://support.apple.com/guide/mail/use-favorite-mailboxes-mlhl6e39ca4a/mac

If the problem persists, you may need to rebuild a mailbox.

https://support.apple.com/en-bh/guide/mail/mlhlp1224/mac



If the steps posted above don't help, Contact Apple.

Contact Apple Care

Every Mac comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support

  • 800-275-2273


  • By calling 800-275-2273 (requires you to run a remote diagnostic and provide proof of purchase)
    • U.S. technical support: (800) APL–CARE (800–275–2273


Similar questions

2 replies
Question marked as Top-ranking reply

Apr 13, 2021 2:47 PM in response to theresa160

Make sure they are not hidden.

Launch Mail app.

Show sidebar.


Move mouse pointer to the far right of “Favorites”.

A forward pointing arrow tip (Show) will appear.

Click it. Arrow (chevron)  will turn downward showing mail boxes.



https://support.apple.com/guide/mail/use-favorite-mailboxes-mlhl6e39ca4a/mac

If the problem persists, you may need to rebuild a mailbox.

https://support.apple.com/en-bh/guide/mail/mlhlp1224/mac



If the steps posted above don't help, Contact Apple.

Contact Apple Care

Every Mac comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support

  • 800-275-2273


  • By calling 800-275-2273 (requires you to run a remote diagnostic and provide proof of purchase)
    • U.S. technical support: (800) APL–CARE (800–275–2273


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Missing Mailboxes

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