Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

using keyboard with iPad

I have been using the Duolingo app to learn French for a year. Using the touch screen keyboard there is no problem. I have however recently bought a magic keyboard and find that certain keys do not show correctly on the screen. Thus when M is pressed a comma appears on the screen and in order to show an A I have to press Q. The problem only appears with certain letters and symbols, others work perfectly well. I have subsequently changed my magic keyboard for a Smart Keyboard but the same problem recurs. I have checked the language settings for the keyboard and it is only set up for English and French - qwerty in both cases. Help please as the keyboard is unusable with this app - in general use it works fine.

Posted on Apr 14, 2021 1:53 AM

Top-ranking reply

Tom Gewecke

Level 10

118,704 points

Posted on Apr 14, 2021 5:37 AM

You need to go to settings > general >keyboard > hardware keyboard and tap over at the right edge. Make sure you have the mapping you want checked (probably US) and NOT "automatic".

(Note that a French keyboard is normally AZERTY instead of QWERTY and has M on the middle row and not on the bottom.)

View in context

using keyboard with iPad

Similar questions