Cannot save documents. "This document could not be saved"

Hello, I need help!


For some time now, my computer have had a problem with saving pages doucments. I works sometimes and the next I cannot save any of my documents.


I have tried many diffrent solutions. I have tried making a copy of the document, it dosen't work. I have tried clearing memory on the computer, dosen't help.


Please help me!

MacBook Air 13″, OS X 10.11

Posted on Apr 14, 2021 2:36 AM

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2 replies

Apr 15, 2021 6:28 AM in response to The_Lisa

Hi, Soyaz,


It sounds like you are experiencing some issues saving documents on your mac. We can help with this.


This is an advanced option, but make sure that the drive partition that you are attempting to save the file to is NOT read only. This means that it is locked off, and you can only view files, not add, delete, or move files. You can sometimes enable this by accident.


If this is continuing to happen, try to record your screen while saving the document that you report cannot be saved. This sounds like a drive error, or a problem with part of the drive being locked out / the drive head in the physical hard disk drive not moving.


Sometimes, macOS versions can effect the behavior of the drive. In different versions, your drive is partitioned differently, so knowing your version of macOS would help.


Keep us posted.

Apr 15, 2021 6:17 AM in response to Soyaz

Hi Soyaz,


It sounds like you are experiencing some issues saving documents on your Mac. We can help with this.


To start, make sure you're following the steps listed here to save the document: Save and name a document in Pages on Mac


If you continue to experience issues, let us know if this occurs when saving new documents or only when saving documents that were previously saved. If it only occurs with documents that were previously saved, were these documents originally created on your Mac?


Which version of macOS is running on your Mac currently? You can find the exact version by clicking the Apple logo in the top left corner and "About This Mac" from the menu.


Keep us posted.

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Cannot save documents. "This document could not be saved"

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