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12 pro max screenshot unresponsive

All of a sudden this morning my screenshot buttons stopped functioning. Is this a software bug or something? My wife has the same phone and hers still works. And yes I’m hitting the right buttons.

iPhone 12 Pro Max, iOS 14

Posted on Apr 14, 2021 5:10 AM

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Question marked as Best reply

Posted on Apr 14, 2021 8:40 AM

Force restart the phone

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.


If that does not fix it then contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support

1 reply
Question marked as Best reply

Apr 14, 2021 8:40 AM in response to Salty504

Force restart the phone

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.


If that does not fix it then contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support

12 pro max screenshot unresponsive

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