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Volume keys are not controlling my volume, help please

I cannot get the volume keys to control the volume on my iMac, wireless keyboard. Any thoughts appreciated


Posted on Apr 14, 2021 11:37 AM

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11 replies

Apr 14, 2021 12:08 PM in response to Rusty822

Boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and see if the problem persists. Reboot normally and check again.


NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


Volume keys are not controlling my volume, help please

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