My new iPhone is stuck in settings
New iPhone is stuck in settings. Says continue but nothing. I’ve turned off & on zip nothing. Thank you.
[Edited by Moderator]
Apple Event: May 7th at 7 am PT
New iPhone is stuck in settings. Says continue but nothing. I’ve turned off & on zip nothing. Thank you.
[Edited by Moderator]
Try a forced restart https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios
If that fails and if this is indeed a brand new phone then take it back under warranty or use your free apple technical support
Depending on your region, you may be able to reach them here: Get Support
If this is a new-to-you but pre-owned phone then see the process below. Work all through it.
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
There is no guarantee you can save any data since your last backup
If it fails more than 3 times seek a refund.
Try a forced restart https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios
If that fails and if this is indeed a brand new phone then take it back under warranty or use your free apple technical support
Depending on your region, you may be able to reach them here: Get Support
If this is a new-to-you but pre-owned phone then see the process below. Work all through it.
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
There is no guarantee you can save any data since your last backup
If it fails more than 3 times seek a refund.
I’m afraid the suggestions didn’t help. My new phone is a iPhone 12 pro max. I was able to set everything up with exception Update Apple ID Settings. When I press the blue continue it just spins. I’ve updated my password. Had my old phone sitting next to the new phone. I’m at a loss. So nice of you to respond. I hope you can respond again with a successful solution.
Best regards,
Michele Fitzpatrick
if you can force restart it so you get back to a home screen you can usually ignore the Finish setting up part for a while.
If you have a brand new iPhone 12 then use your free tech support using the Get Support link I gave earlier.
My new iPhone is stuck in settings